We are a unique training company specialising in restaurant training to improve your levels of customer service through increasing sales and up-selling. Our services include restaurant training, restaurant consultancy and mystery shopper.  Our step by step training manuals are also available for you to buy online.

RESTAURANT TRAINING

Are your staff Sales people?

Improve your service and increase your sales with our customised training solutions for your business for both management and staff.  We do this through;

• Teaching the 'art of up-selling'
• Detailing how to save and make higher profits
• Motivating your staff to sell with integrity
• Training your staff to provide excellent levels of service
• Customised in house training programmes
• On line manuals

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CONSULTANCY

We will customise our training solutions to suit your specific needs.  Whether you are a fine dining restaurant or a fast food establishment, the importance of selling in this climate cannot be ignored.  It is the difference between a thriving business and one which is struggling from week to week.  Your business must be pro active to make the profits you know it deserves.

Speak to us today about your requirements and challenges.  We will tailor make a programme to assist you in improving your sales and business.

Call Sara on (085) 8409619 for an immediate consultation.

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MYSTERY SHOPPER

Do you know what your customers think of you?  Do you know what your customers are telling their friends about you?

Find out about your service, food and staff from a trained independent observer.  You cannot improve if you do not know!  Our mystery shopper service will detail:

• The entire experience from reservations to paying the bill
• Your management & staff's abilities and attitude
• The overall atmosphere
• Your service, Is it as good as you think it is?
• Your food and menu
• Recommendations on the results found
• Guidelines for your staff to sell more

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